Shipping Policy

We strive to provide you with the best and most efficient delivery services in the UAE. We understand that timely shipping is important to maintain the freshness and quality of your products. That's why we offer an exceptional shipping policy that ensures your orders are delivered promptly and reliably.

Order Placement Before 12 PM

We offer same day shipping for all orders placed before 12 PM. This means that if you place an order in the morning, we will process and ship it on the same day, ensuring your products arrive at your doorstep as quickly as possible.

Order Placement After 12 PM

For orders placed after 12 PM, we offer next-day shipping. Rest assured, your order will be processed and dispatched promptly on the following day. We understand that sometimes you may need to place orders later in the day, and we want to ensure that you receive your products without any compromise on quality or freshness.

Delivery Days

Our dedicated team of delivery experts is committed to bringing your orders to you from Monday to Saturday. We do not deliver on Sundays and public holidays. Please keep this in mind when placing your order.

Delivery Charges

A delivery fee of 20 AED applies to each order you place on our website. This covers the costs of getting your items from our facility to your address. Delivery charges are calculated automatically during checkout based on the delivery address.

Our goal is to get your fresh groceries to you as fast as possible while keeping delivery charges reasonable. If you have any questions about our shipping policy, please contact us at info@koot.ae.