Privacy Policy
At Koot, we are committed to protecting your privacy. This Privacy Policy elucidates the manner in which we gather, utilize, share, and safeguard your personal information when you browse our website or engage in a purchase. Kindly review this policy attentively to comprehend our protocols and procedures concerning your information and how we intend to manage it. Your access or utilization of this website implies your acceptance of this Privacy Policy.
Information We Collect
IWhen you visit our website, we automatically collect certain information about your device, such as your IP address, browser type, operating system, and information about the web pages you view. This helps us understand how visitors use our site so we can improve their experience.
We also use cookies, log files, web beacons, and similar technologies to collect information about your browsing activities. If you make a purchase through our website, we collect information necessary to process your order, such as your name, billing and shipping addresses, phone number, email address, and payment details. We use this information strictly to fulfill your purchase and never share it with third parties for marketing purposes.
Use of Information
We use your information to:
- Process orders and deliver products and services requested
- Send order confirmations, receipts, and account notifications
- Respond to inquiries and provide customer support
- Administer contests, surveys, or other promotions
- Detect and prevent fraud, abuse, security risks, or technical issues
- Analyze site usage to improve the customer experience
- Personalize content and product recommendations
- Send updates, newsletters, promotions, and other marketing communications if you opt-in
You have certain rights regarding your personal information:
Right to be informed - You have the right to know how we collect and use your personal information. This privacy policy provides that information.
Right to object - You can object to certain uses of your personal information, such as marketing communications. You can opt out of marketing emails at any time.
Right of access - You have the right to request a copy of the personal information we hold about you. We will provide it in an electronic format.
Right to rectification - You can request corrections to inaccurate personal information we hold about you.
Right to erasure - You can request that we delete your personal information under certain circumstances, such as if we no longer need it for the original purpose.
Right to data portability - You can obtain a copy of your personal information for your own use.
Right to be indemnified - You may be entitled to compensation for damages caused by the misuse of your personal information.
We take appropriate measures to secure your information and keep it confidential. We do not sell or rent your personal information to third parties. We may share your contact information with select partners to improve our product offerings and customer service. We use your information to send you invitations and updates to promote our services and community. We also use data from various sources to serve targeted ads for our products and services on other websites and apps. You can opt out of interest-based advertising at any time.
To investigate, respond to, and resolve complaints and service-related issues, we may use your data, including your communications, and cookies on our website as necessary.
At Koot, we are dedicated to protecting your privacy and ensuring your personal information is handled securely and responsibly. If you have any questions or concerns about our Privacy Policy, please contact us.
Sharing of Information
We will share your personal information with third parties only in the ways that are described in this Privacy Policy. We do not sell your personal information to third parties. We may share your information with:
Service providers: We use Google Analytics to help understand how customers use our website. Google Analytics uses cookies to collect non-personal information to report on site traffic, site interaction, and patterns. You can opt-out of Google Analytics by installing their browser add-on.
Business partners: We may share your information with business partners to assist in conducting our business. However, these business partners are not authorized to use this information for any other purpose.
Legal requirements: We may share your personal information if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on us; (b) protect and defend our rights or property; or (c) act under exigent circumstances to protect the personal safety of our employees or agents, our customers, or the public.
Sale or merger: We may share your personal information if we are involved in a merger, sale, or acquisition of corporate entities or business units. If any such change of ownership happens, we will ensure that it is under terms that preserve the confidentiality of your personal information and we will notify you on our website or by email before any transfer of your personal information. The organization receiving your personal information will have to honor the promises we have made in this Privacy Policy.
Behavioral Advertising
We use information about your interactions with our website and online ads to provide you with advertising that is more relevant to your interests. The ads you see may be based on the products you viewed or searched for on our website, or based on your general interests and demographics. We do not share your personal information with any advertisers without your consent. You may opt out of targeted advertising at any time by adjusting your browser settings.
Do Not Track
Koot does not currently respond to or alter its data collection and use practices when a “Do Not Track” (DNT) signal is received from a browser. The information we collect and how we use it depends on the context of your interactions with Koot and the choices you make, including your privacy settings and the products and features you use. We use the data we collect to provide you with a better experience, including customized content and recommendations.
Data Retention
When you place an order through https://www.koot.ae/ (the “Site”), we will maintain your Order Information for our records unless and until you ask us to delete this information. We retain this information to better serve you in the event you have additional questions or concerns regarding your order or delivery. You may request deletion of your personal information at any time by contacting us at info@koot.ae.
Restricted To Minors
The Site is not intended for individuals under the age of eighteen (18) years old. We do not knowingly collect or solicit personal information from anyone under the age of 18 or knowingly allow such persons to place orders through the Site.
Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. We encourage you to periodically review this page for the latest information on our privacy practices.
Contact Us
If you have any questions, concerns, or complaints regarding our privacy practices, or if you would like more information, please feel free to reach out to us. You can contact us via email at info@koot.ae or by mail at the following address:
The Binary By Omniyat
Business Bay
Dubai, United Arab Emirates
We appreciate your trust in Koot and assure you that we take your privacy seriously. Rest assured that your personal information will be handled securely and in accordance with applicable data protection laws.
